Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center section included in iNNER BiGMAN’s Site Control Panel offers a collection of help articles and commonly asked questions. Aimed at fixing any common problem that you could possibly stumble upon, they are compiled by our support team of professional techs.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of how–to video tutorials that visually explain how to take care of a common issue connected with your Linux web hosting packages account. You will find the instructional video clips in the Help Center.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer service with a sixty–minute support ticket response guarantee. A team of competent technical support engineers will be available to you to reply to all the questions that you may possibly have. During non–busy periods, an answer will be given in even less than twenty minutes.