1 hour ticket response
Timely assistance is our highest responsibility and that’s why we’ve got a team of practiced client support engineers who will be happy to offer a prompt answer to any question that you could possibly have. Simply submit your helpdesk ticket from the Site Control Panel and we’ll respond back to you within sixty minutes at the latest. Actually, we work hard and aim for a twenty–minute helpdesk ticket response time.
An Excellent Customer Care Service
Each member of our client service team has several years of experience in the Linux web hosting packages industry and almost all of them have been with us for at least 5 years. They all are eager to reply to all your questions in the most proficient way possible.
An Intuitive Help Center
To help you find a quick tip on how to use a certain feature, we have integrated a very intuitive Help section in your Site Control Panel. You can search through a broad selection of web hosting account management articles and website administration articles, examine our F.A.Q. section or watch our step–by–step video tutorials.
